What do I do if I have an issue with a product?
- If there is an issue with a product, please send us a message using the contact form .
What is the return policy?
- You may return your product for a full refund within 14 days from the receipt of the item. All items must be in like-new condition with original packaging and receipt. Shipping on non-warranty returns is paid by the buyer.
If there is an issue with a product you received, please send us a message using the contact form.
Does my product have a manufacturer warranty?
- We are glad you asked. The following products have manufacturer warranties:
– Fenix Limited lifetime warranty. Also offers repairs on products.
– Flowfold offers a lifetime warranty on all products that are registered through them.
What do I do if I need more information about a product?
- If you need more information about a product, please send us a message using the contact form.
How do I know how much it will cost to to ship my order?
- We are happy to say ground shipping is complimentary with all orders.
How long will it take to receive my order?
- With ground shipping, the average delivery time is 5 business days. If you are excited to get your new product and would like to receive it sooner, simply send us a message on the contact form and we will coordinate an express shipment!